PODHero

Item History

Track every order. Every step. Every time.

You're all set.

The Item History block has been added to your store's order detail pages — there's nothing to configure here.

Open any order from Orders in the sidebar and scroll down to see the full lifecycle for every item on that order.

What you'll see

New› Batched› Treated› Decorated› QC Pass› Binned› Shipped

Each step shows the date and time it was reached. Errors (QC Fail, API Fail, Inventory Fail, Cancelled) appear as a red branch off the timeline.

How to use it

  1. Go to Orders and open any order.
  2. Scroll down to the Item History section.
  3. Click Re-ship on any item that needs to be made again.

Need a hand?

Reach out to your PODHero point of contact with the Shopify order number — that's the fastest way to get help.